Thanks very much for sending through the building survey report. Just wanted to get in touch to say thanks for a great job! I really appreciated the phone call after your visit to the property last Thursday. That personal touch of letting me know what had come out of the survey; the "bad news" and what was to be written into the report was thoroughly appreciated. I thought I should let you know that having given it some thought, digested the report last night and along with the pictures - which really helped - I've decided to pull out of the purchase. I felt the structural issues you highlighted were just a "compromise" to far I was willing to make.
So thanks very much for all your handwork. Obviously the house hunting continues so if I find another property I'll be in touch! In the meantime I wouldn't hesitate to recommend your services to family and friends - I've been thoroughly impressed.
Thanks again Regards
Tim W. Liverpool